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Service Area · Avg response 60–90 MIN
Staten Island homeowners know coastal water better than anyone in the city — and know the difference between a company that documents a flood claim correctly and one that costs you the payout. We're the first kind.
(516) 717-9616Tap to call · Live person, around the clock
We know Staten Island
The East Shore's flood-zone reality means many losses involve both homeowners and flood policies. We separate wind, rain, and rising-water damage in the documentation — the split that determines what gets paid.
Finished basements across the island flood from storms, sump failures, and burst pipes alike. Cause decides coverage; our first-hour documentation establishes it.
Mitigation through reconstruction with one company — no waiting on a second contractor to find their way to the island.
Every service, every day
Burst pipes, appliance failures, flooded basements — extraction, structural drying, and documented moisture verification.
Learn more →SVC-02Same-night board-up, soot and odor removal, structural cleaning, and full rebuild — one company, start to finish.
Learn more →SVC-03NYS-licensed containment, removal, and independent clearance verification — done to standard, not sprayed and prayed.
Learn more →SVC-04Nor'easters, hurricanes, wind and flood — tarping, board-up, water mitigation, and rebuild, coordinated with your carrier.
Learn more →SVC-05Category 3 extraction, disinfection, and safe disposal with full PPE protocols — protecting your family from contamination.
Learn more →SVC-06Oil burner misfire coating your home in soot? Specialized cleaning for the messiest loss Long Island winters produce.
Learn more →SVC-07From flood cuts to finished rooms — the same company that dried your home rebuilds it under the same claim.
Learn more →SVC-08Fire, break-in, or storm-exposed structure secured the same night — required by most policies to prevent secondary damage.
Learn more →SVC-09Inventoried, photographed, cleaned, and stored in our climate-controlled facility — every item documented for your claim.
Learn more →SVC-10Offices, retail, restaurants, multi-family — after-hours work and priority response agreements that minimize interruption.
Learn more →Coverage
St. George · Stapleton · New Dorp · Midland Beach · Great Kills · Eltingville · Annadale · Tottenville · Huguenot · Westerleigh · Todt Hill
// Not listed? If you're in or around Staten Island, call — we come to you.
What homeowners say
Local questions
It means claims often involve two policies: flood (NFIP/private) for rising water, homeowners for everything else. Filing damage under the wrong one delays or kills payment — we document each bucket separately from hour one.
Depends on a water-backup/sump-failure rider — a cheap endorsement many Staten Island homeowners carry for exactly this. We'll tell you honestly where your loss lands before work begins.
Typically 60–90 minutes. For named storms we pre-stage so island response doesn't depend on bridge traffic at the worst moment.
Every hour of waiting costs you more
Live person, 24/7. Tell us your town — we will tell you exactly when we can be there.